Our obligations under the Privacy Act
This privacy policy sets out how we comply with our obligations under the Privacy Act (Privacy Act). We are bound by the Australian Privacy Principles (APPs) in the Privacy Act which regulate how we may collect, use, disclose and store personal information, and how You may access and correct personal information held about You.

In this privacy policy, ‘personal information’ has the same meaning as defined in the Privacy Act, which is –
‘ Information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion’.

Web Sites and Internet Access
This web site is owned and operated by GPSI Group Pty Ltd and will be referred to as “we”, “our” and “us” in this Internet Privacy Policy. By using this site, You agree to the Internet Privacy Policy of this web site (“the web site”), which is set out on this web site page. The Internet Privacy Policy relates to the collection and use of personal information You may supply to us through Your conduct on the web site.

We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the web site. We do not make any representations about third party web sites that may be linked to the web site.

If You disagree with any of these terms within this Internet Privacy Policy, You should not use this web site. If You do not agree to any additional terms which apply to GPSI’s products, services or information contained in or available through this web site (including but not limited to software, audio, video, text and photographs, domain names, taglines, web site set-out and look-and-feel of this web site) (the ‘Materials’) You should not use the part of the web site which contains such Materials or through which transactions may be concluded and You should not use such Materials or conclude such transactions.

We recognise the importance of protecting the privacy of information collected about visitors to our web site, in particular information that is capable of identifying an individual (“Personal Information”). This Internet Privacy Policy governs the manner in which Your personal information, obtained through the web site, will be dealt with. This Internet Privacy Policy should be reviewed periodically so that You are updated on any changes. We welcome Your comments and feedback.

Personal Information
Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide You with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect Your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

It is our usual practice to collect personal information directly from the individual or their authorised representative.

We also collect personal information on behalf of a third party where we are providing products or services for that third party, for example where we manage and operate a telematics program on behalf of our reseller partners. In this case Your agreement/contract will be with the provider of the product or service and You will be covered under their privacy policy. While we hold Your data as an agent for Your provider we will always abide by the Australian Privacy Principles with regard to Your data. In the first instance the responsibility for this data, and any enquiries relating to that data or its use should be referred to Your product or service provider.

Sometimes we collect personal information from a third party, but only if the individual has consented to such collection or would reasonably expect us to collect their personal information in this way, or if it is necessary for a specific purpose.

In limited circumstances we may receive personal information about individuals from third parties who contact us and supply us with the personal information of others in the documents they provide to us.

GPSI collects different information in order to operate efficiently and provide You with products, services and experiences. We collect information when You activate, sign in and use our web or online sites, products and services.
We collect this information in many ways, including from web forms, cookies, web site logging, computer based software or applications or our products and services we provide to You or are provided to You via a third party. We may also be supplied with information from other companies we work with in delivering our services to You.

We only collect personal information for purposes which are directly related to our functions or activities as defined in the Service Subscription Agreement or Terms and Conditions agreed to by You, and only when it is necessary for or directly related to such purposes. We also collect personal information related to employment services, human resource management, and other corporate service functions.

Anonymous Information
Anonymous information is not associated with or linked to Your Personal Information. Anonymous Information does not permit identification of You. Anonymous Information, such as basic usage statistics regarding Your use of the products and services offered by GPSI, does not by itself identify You to us, though such information may be unique or consist of or contain information that You consider personal.

In accessing our web sites, using our products and services You accept all the terms and conditions of this Privacy Policy. You acknowledge that Your Personal Information may be processed in the country where it was collected as well as in other countries (including the United States) where laws regarding processing of Personal Information may be less stringent than the laws in which Your Personal Information was collected.

Use of Information
Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.

Collecting information on registered users
As part of registering with us, we collect personal information about in order for You to take full advantage of our products and services. To do this it may be necessary for You to provide additional information to us as detailed below.
Registration is required to allow us to authenticate Your credentials when logging in to our web site. Registration may include submitting Your name, email address, address, telephone numbers, vehicle information and other fleet related details, options on receiving updates and promotional material and other information. You may access this information at any time by using Your authorised login credentials and proceeding to Your account profile.

Apart from where You have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.

We may engage third parties to provide You with goods or services on our behalf. In that circumstance, we may disclose Your personal information to those third parties in order to meet Your request for products or services.

We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

However, we will endeavour to take all reasonable steps to protect the personal information You may transmit to us or from our online products and services. Once we do receive Your transmission, we will also make our best efforts to ensure its security on our systems.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to Your personal information.

Collecting Information from Users
Our web servers gather Your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.

We use cookies to provide You with a better experience. These cookies allow us to increase Your security by storing Your session ID and are a way of monitoring single user access.

Access to Information
We will endeavour to take all reasonable steps to keep secure any information which we hold about You, and to keep this information accurate and up to date. If, at any time, You discover that information held about You is incorrect, You may amend that information where access is provided to You or in the event that access is not provided, You may contact us to have the information corrected.

In addition, our employees and any contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

Links to other sites
We provide links to web sites outside of our web sites, as well as to third party web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our web site. Before disclosing Your personal information on any other web site, we advise You to examine the terms and conditions of using that web site and its privacy statement.

Problems or questions
If we become aware of any ongoing concerns or problems with our web sites, we will take these issues seriously and work to address these concerns. If You have any further queries relating to our Internet Privacy Policy, or You have a problem or complaint, please contact us.

For more information about privacy issues in Australia and protecting Your privacy, visit the Australian Federal Privacy Commissioner’s web site;



Head Office & Development Centre

BRISBANE 56, 8 Clunies Ross Court Eight Mile Plains QLD 4113 SYDNEY P608, 287 Pyrmont Street ULTIMO NSW 2007

Contact Details

Free Call (Australia): 1300 GET GPS (438 477) Australia: +61 (07) 3620 1077 Australia Fax: +61 (07) 3620 1070